We strive to provide high-quality products to all our customers. If you're not completely satisfied with your purchase, please refer to our Return and Exchange Policy below.
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a return or exchange within 7 days of receipt. Please note that all returned items must be in their original condition (unused, unworn, unwashed) and in the original packaging to be eligible for a refund or exchange.
If you wish to return an item, please follow the steps outlined below:
If you would like to exchange an item for a different size, color, or product, please follow the same process as a return. You will be responsible for the shipping costs to send the item back to us, but we will cover the cost of sending the exchange item to you.
If you choose a refund, the amount will be credited to the original payment method used for the purchase. Please note that shipping costs are non-refundable, unless the return is due to an error on our part (such as receiving a damaged or incorrect item).
For health and safety reasons, the following items are non-returnable:
If you receive an item that is damaged or defective, please contact us immediately at info@wildkama.com with your order details and a photo of the damaged item. We will work to resolve the issue as quickly as possible, including offering a refund or replacement if necessary.
Return shipping costs are the responsibility of the customer, unless the item is defective, damaged, or an error was made by our team. We recommend using a trackable shipping service for returns to ensure that the items are received by us.